How texting and inmate works.

When you join the service, you will be sent detailed instructions on how to setup your account. This will include instructions on how to text inmate without any problems.

We provide an easy to use and remember email address for your inmate that is put on the inmates TRULINCS computer. (Trust fund, Limited Interconnected computer system). Your inmate will be able to use the service to text approve contacts almost immediately.

Through legal agreements with telephone companies such as T-Mobile, ATT, Verizon, we have secured high volume message delivery, so you don't have to wait for messages to be queued up. When you want to text your inmate, you can do so immediately.

We provide your inmate with a unique telephone number that belongs only to them as long as they stay current with their bill. You can easily text your inmate at this number at any time. When it comes time for your inmate to be released, he/she can have the phone number transferred to any cellular carrier they desire. This can be arranged in advance so that on a certain day it will switch to cellular.

We maintain a staff of programmers and network engineers, that monitor the network day and night to ensure that service is not interrupted. Customer support starts with a helpdesk ticket system and can be escalated to phone support for more tailored customer service.

We provide inmate text service to the entire United States, Canada, as well as Purta Rico. Sending and receiving to approved contacts is unlimited and included in the monthly fee of just $20.

The same phone number that is used for sending messages, can be used for receiving photos sent by text multimedia messages. The inmate is notified you sent them a photo and is also notified of the price and how many other photos are pending.

We recommend you use our website to upload phones, as texting inmates' photos has lower picture resolution. The photos are beautiful, they are printed on the same equipment that prints school photos. High resolution photos, printed on quality paper, using a traditional photo lab machine.

We proudly only use FUJIFILM crystal archive paper, so the quality of photos your inmate will get is set to last 100+ years without fading.